• Children’s policy:
Children under the age of 12 receiving a service must be accompanied by an adult. Children under the age of 12 that are not receiving a service must be accompanied by another adult not receiving a service.
• Late policy:
We want to ensure that we give you a complete rafiel’s studio experience. Please arrive promptly for your scheduled service time. If you arrive 10 minutes after your appointment time we may have to reschedule your service.
• Cancellation policy:
You may cancel your appointment without charge any time before the close of business on the business day preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price.
• Return policy:
Products may be returned for a full refund within 30 days of purchasing, at least half full and with a reciept from our location.